Version 1.4.0
Purchase, Subscription and Cancellation Terms Version 1.4.0 · 26 September 2026
1. Provider and current availability
WeekBuffer is operated by Nikali Ltd., a Bulgarian single-member limited liability company, UIC 207724645, VAT BG207724645, registered in the Bulgarian Commercial Register at 8 Belite Borove St., Gorna Banya, Sofia, Bulgaria. Contact support@weekbuffer.com. These terms supplement https://weekbuffer.com/terms and apply to consumer purchases when the relevant offer is available.
Paid offers are intended only for residents of the United States, EU member states and Australia. UK residents are not currently eligible; choosing GBP or another currency does not change market eligibility. Paid purchasing is not currently open. Creating an account does not make a purchase or authorize a future charge. Publishing these terms does not activate billing. No payment will be taken without an available checkout, the applicable disclosures and your affirmative purchase instruction.
2. Offers and prices
The free Stress Test checks one typical day for one child and provides one useful finding. Correcting those answers and checking again remains free. A good result is reported honestly; missing information remains Unknown.
WeekBuffer is one household subscription, paid monthly or yearly. Both intervals include the same features: complete family planning, your partner's own account, Today, weekly planning, scenarios, Dry Run, forecasts, calendar and caregiver coordination, and the 90-day Return Journey. Return Journey is guidance within the subscription, not a separate purchase or minimum commitment. Access to paid features lasts for the paid period, including when a monthly subscription ends before a 90-day journey finishes.
Fixed monthly prices are EUR 11.99, GBP 11.99, USD 12.99 and AUD 19.99. Fixed yearly prices are EUR 99, GBP 99, USD 109 and AUD 169, charged in full upfront each year. The yearly monthly-equivalent amount is a comparison, not monthly billing. A monthly subscription has no three-month minimum.
Subscriptions renew automatically at the selected interval until cancelled. Cancel future renewals in Billing settings; access continues until the paid period ends. The selected currency remains fixed for an existing subscription. EUR and GBP prices include applicable VAT and AUD prices include applicable GST; applicable US sales tax is added to USD prices. Checkout shows the final tax and total before payment.
The former one-time Return-to-Work offer is closed to new purchases. Existing one-time purchases and older subscriptions retain their original price, currency, access and accepted terms. This catalogue does not migrate or reprice them.
3. Stripe Managed Payments and payment confirmation
Offered paid transactions use Stripe-hosted checkout with Managed Payments. For these transactions the customer-facing merchant is Link, with the responsible legal entity and payment terms shown in checkout and on the receipt. Nikali supplies and supports WeekBuffer. Link/Stripe handles the covered transaction's payment, tax, receipt and transaction-support functions. This does not transfer Nikali's own accounting duties or responsibility for the service, and does not override your mandatory consumer rights.
Follow the merchant details on your actual receipt for transaction enquiries. Product support remains support@weekbuffer.com; transaction support is available at https://support.link.com/topics/sold-through-link. We will assist in directing a cancellation or refund request to the responsible party rather than using that distinction to deny a right.
A redirect to a success page is not confirmation of paid access. Access follows verified provider confirmation. If a payment remains pending, do not repeatedly purchase; contact support with the order reference, not card details. You receive a retainable confirmation of the purchased offer, price and tax, billing interval or one-time access end, renewal and cancellation terms, and applicable legal versions. Save that confirmation and your merchant receipt. The receipt alone does not replace any required contract information.
4. Automatic renewal and cancellation
Before requesting your renewal agreement or payment details, the purchase review clearly displays the offer, charge and taxes, billing interval, renewal date, cancellation deadline and a direct cancellation route. Automatic renewal requires a separate affirmative action; it is not inferred from opening an account, reading the Privacy Notice or accepting general website terms. There are no pre-selected renewal choices.
You can cancel renewal at any time online from https://weekbuffer.com/app/settings/billing. You may also use the management route on your Link receipt. WeekBuffer provides an online cancellation route that does not require you to create an additional Link account, call us, give a reason or accept a retention offer. If you cannot sign in or the control fails, email support@weekbuffer.com from your purchase email with a clear cancellation instruction. We may verify ownership proportionately but will not impose unnecessary information requirements or delay the cancellation. Do not send card details.
Cancellation takes effect for future renewal when submitted. Cancel before the next renewal date and time shown in Billing to avoid that charge; there is no additional advance-notice period. We confirm the cancellation and the paid-access end in a retainable message. You normally keep access until the paid period ends, without a cancellation penalty. A request received before renewal must be honoured even if a technical or processing delay occurs. If an unwanted renewal results from our failure to honour timely cancellation, contact us for correction and the refund due. Cancelling renewal does not delete your account or household records, and does not limit a withdrawal or service-failure claim.
For US yearly subscriptions, we send an email reminder between 30 and 45 days before the cancellation deadline for each annual renewal. It identifies WeekBuffer, the renewal amount and interval, the renewal date and cancellation deadline, and a working cancellation link. For US monthly subscriptions, we send an email reminder at least annually stating the continuing subscription, charge frequency and amount, and how to cancel. You do not need to opt into marketing to receive these service notices. Additional or earlier notices required by applicable law remain available. Notices for other eligible markets follow their applicable requirements.
We do not increase your recurring plan price without your new affirmative agreement. A proposed price increase or other material subscription change is explained by email 30 days before its proposed effective date, with the amount, date and cancellation route; any additional mandatory notice or consent requirement also applies. An increase is not accepted merely because you continue using the service or fail to answer an email. If you do not agree, we either continue the existing offer or end renewal at the end of the paid period with advance notice; we do not impose the higher charge. No change retrospectively reduces a paid period or a mandatory remedy.
A failed renewal may have a fixed three-day grace period after a previously paid period. This is not a free trial. Billing shows the current payment and access state; a failed payment does not withdraw your right to cancel renewal.
5. Statutory withdrawal and refunds
If you are a consumer with a statutory distance-contract withdrawal right, you can withdraw from the initial service contract within 14 days after conclusion without giving a reason, or within a longer period the applicable law grants. Notify us or the merchant identified on your receipt with a clear statement identifying you and the contract before the deadline. You may use the model below, but it is not compulsory. Applicable online withdrawal controls must also be available when required; support email is an additional route, not a replacement for a legally required online function.
We do not treat ordinary account creation, access to a web page, or acceptance of these terms as a waiver of withdrawal rights. For an initial service withdrawal covered by that right within that period, we do not deduct a charge for early use of WeekBuffer. The refund is made without undue delay and within 14 days after notice, through the original payment method unless you expressly agree otherwise, with no refund fee. A different mandatory entitlement takes priority. A continuous subscription is not deemed fully performed merely because access started.
Model withdrawal statement: To: Nikali Ltd., 8 Belite Borove St., Gorna Banya, Sofia, Bulgaria; support@weekbuffer.com (and the transaction merchant shown on the receipt, where applicable). I give notice that I withdraw from my contract for the following WeekBuffer service: Service / order reference: Date of contract: Consumer name: Account email / contact address: Date: Signature only if sent on paper.
You do not need to give a reason, provide card details or delete your account to submit a withdrawal. We will confirm receipt and the outcome. Rights for a faulty or misdescribed service are separate and are not limited to the initial 14-day period.
6. Australia, United States and service failures
Australian consumers retain the guarantees and remedies that cannot be excluded under the Australian Consumer Law. For a major service failure, applicable rights include cancellation and a refund for the unused portion, and compensation for reasonably foreseeable loss or damage. For other failures you are entitled to rectification within a reasonable time and further remedies where the law provides. We do not apply a blanket no-refunds policy or describe statutory rights as a discretionary benefit.
US consumers retain applicable federal and state rights, including recurring-charge disclosure, express agreement and cancellation protections. A general change-of-mind cooling-off right is not promised for every US or Australian purchase; statutory rights, the accepted offer and any express merchant refund commitment still apply. Contact support or Link transaction support with the issue and order reference.
Everywhere, statutory rights for non-conforming, unavailable or misdescribed service remain. Where a refund is due, it applies to the relevant payment, including tax as required. A full refund ordinarily ends only the access funded by that purchase; a partial refund does not automatically end the original access period. Other valid access remains separate. Disputes can temporarily restrict the affected access while investigated, without removing your right to challenge the result or exercise data rights.
7. Deletion, records and complaints
Deleting an account is not the same as cancelling a renewal or requesting a refund. Cancel an active subscription through Billing/Link first and check its confirmation. If deletion cannot finish because a provider action needs attention, contact support; a pending cleanup is not a promise that billing has stopped. Household deletion and partner departure have different scopes. Eligible data export and privacy requests do not require an active paid plan.
For complaints, write to support@weekbuffer.com or our registered address. Include the issue, order reference and requested remedy, without passwords or unnecessary household data. The consumer-protection, governing-law and competent-court provisions in the main Terms apply. These terms impose no mandatory consumer arbitration or exclusive Bulgarian court requirement.