FAQ

WeekBuffer is a planning app for working parents. It checks whether work hours, childcare, travel and drop-off and pickup responsibilities fit together, then shows what needs changing or confirming.

Add your work hours, childcare hours, journey times and who does drop-off and pickup. The free day check gives one finding and a next step for one child and one day. The saved family plan checks the whole week and lets you compare alternatives.

It does not book childcare, predict traffic or know that a meeting is running late. Google Calendar supplies saved busy times after syncing; you add care arrangements and journeys. Someone being available is not confirmation that they will collect your child.

The paid plan brings the family week into view, using your entered details and selected, synced Google Calendar busy times. Both monthly and yearly subscriptions include multiple children, responsibilities, comparisons, the 90-day Return Journey and practice Dry Runs. Paid purchases are not open yet. Account setup, optional calendar connection and a limited preview are available now; full plan results require paid access. Check Pricing for current availability.

Keep using Google Calendar. WeekBuffer brings busy times from your selected, synced calendars together with the work hours, travel, care and responsibilities you add. A free slot does not become a confirmed pickup automatically.

Your routine stays saved. Changes in selected Google calendars can feed into checks after a successful sync. Add care changes and personal agreements yourself, then review the effect and compare another arrangement. Check the last successful sync before relying on calendar information.

No. Working parents can use the same family planning tools for their ongoing routine. If you are returning from leave, the included 90-day Return Journey adds guidance for that transition. Both use the same subscription.

One typical day for one child, using the answers you enter. It gives you one useful finding and lets you correct your answers and check again. It does not check your complete family week or connected calendars. Your answers and result are kept for up to 24 hours from when you start.

Start with what you know and use the guided setup to add the missing pieces. Unknown information stays visibly unknown. A reliable timing check needs the relevant care hours, travel estimates and realistic departure time; it cannot infer these from a blank answer.

Yes. A partner is optional. If another adult joins, they use their own account. Partner access is included in the household plan; each adult confirms their own responsibilities.

Yes. Add each child and their own care place, hours and handoffs. Two or three children remain separate commitments, including siblings at different places. Do not assume one accepted pickup covers all of them.

No. Enter work hours yourself or optionally connect Google Calendar in your account. The free day check uses only your entered answers; it does not connect to Google or check your calendars.

Sign in to WeekBuffer, open Calendar settings and choose Connect Google Calendar. Review the permission request, choose the calendars to use and start their first sync. Google sign-in to WeekBuffer alone does not connect your calendar. If the connection needs attention, check its status in Calendar settings or contact support.

Yes. Connecting your Google account selects no calendars automatically. Choose the calendars for your household and complete their first sync. Each adult manages their own connection; you do not need to move events into a new calendar.

The busy-time sync requests event times, statuses and limited sync metadata. It does not request event titles, descriptions, locations or participant names. Your family plan uses availability, not private meeting details. Google’s permission screen describes the broader permission you grant.

No. Check the last successful sync and any warnings in Calendar settings. Missing or outdated information remains visible, and a recent sync does not prove that the whole family plan is complete. Changes to care hours and personal agreements still need to be entered separately.

Yes. Open Sync status, protection and disconnect in Calendar settings. Disconnecting removes WeekBuffer’s connection and saved calendar data, without deleting your original Google events. If you enabled optional Protected Busy Blocks, follow the cleanup guidance before disconnecting.

No. Stable means no hard conflict was found in the information checked. Missing details, unconfirmed care, outdated information, traffic and real-world changes can affect the day. Confirm important arrangements with the people involved.

WeekBuffer is one monthly or yearly household subscription, with partner access and Return Journey included. Monthly billing has no three-month minimum. Yearly payments are charged in full upfront. Cancel future renewals in Billing settings; access continues to the end of your paid period. Existing one-time purchases keep their original terms. The checkout shows the price, currency, taxes and renewal terms before you pay.

Use Plans & billing to manage or cancel an active subscription. Stopping renewal is different from requesting a refund, withdrawing from a purchase or deleting your account. If you need help, contact support with your order reference. Your applicable consumer rights and the purchase terms determine refunds.

Signed-in adults can use Privacy & my data for the available requests and controls. You can also email privacy@weekbuffer.com without signing in. Account deletion, household deletion and leaving a household have different effects; deleting an account is not a substitute for cancelling a subscription.

Email support@weekbuffer.com with a short description. For a bug, say what you were trying to do and what happened. Do not include passwords or sensitive family details. Use security@weekbuffer.com for suspected security issues.

Adults aged 18 or over can create an account regardless of country of residence. Paid offers have separate availability; see the Subscription Terms.